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Engl 1A - College Composition

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Troubleshooting Streaming Problems

Troubleshooting Streaming Video Access & Working in Canvas


  • Switch browsers: if using Chrome switch to Firefox and vice versa.
  • Refresh browswer.
  • Update browser settings, if necessary.
  • Clear your browsing history and cache.  Click here for PC.  Click here for Mac.
    • If you don’t clear browsing history & cookies your computer will “remember” where you’ve been or passwords you used. This past usage may interfere with current access.
  • Canvas FAQ for students